What a British synth band understands about users, empathy, and the details that actually matter
That PM you hired to fix things? They need something from you first.
Why planning for failure might be more important than planning for success
Why habits might be more important than your goals
Why the system you use to achieve your goals is just as important as the goals themselves.
The simple framework that stops you from choosing between today's fires and tomorrow's vision.
The 3-question reality check that reveals whether your goals are helping or quietly sabotaging your business.
Three fictional characters taught me everything that actually matters about building products, leading teams, and thinking impossibly.
Why front-loading more information actually makes Claude perform worse—and how most people are accidentally sabotaging their own AI assistant
How to avoid the trap of thinking technology can solve human collaboration problems
How systematic observation of customer conversations in their natural digital habitats transforms reactive research into predictive competitive intelligence
How the fundamental human abilities that help you learn, adapt, and thrive across any context are becoming essential professional survival skills
