Privacy Policy

Introduction

Welcome to Kenzie Notes (www.kenzienotes.com), operated by Kenzie Creative (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Subscribe to Our Newsletter: When you subscribe to Kenzie Notes, we collect your email address and, optionally, your name. This information is necessary to deliver our weekly newsletter to you.

Contact Us: When you contact us through email, contact forms, or booking inquiries, we collect your name, email address, and any other information you choose to provide in your message.

Engage Our Services: When you inquire about or engage our consulting services, workshops, or community memberships, we collect information necessary to provide those services, including your name, email address, company information, and any other details relevant to the engagement.

Participate in Surveys or Feedback: We may occasionally ask you to participate in surveys or provide feedback. Participation is voluntary, and we collect any information you choose to share.

Information Collected Automatically

We use Plausible Analytics, a privacy-respecting analytics tool that collects no personal data, uses no cookies, and does not track individual visitors. All analytics data is aggregate only. Plausible does not collect IP addresses, device identifiers, or any information that could identify you personally.

Standard web server logs processed by our hosting provider (Vercel) may include IP addresses and request information. These logs are used for security and operational purposes and are not used for tracking or profiling.

Information from Third Parties

Kit: Our newsletter is hosted and delivered through Kit (formerly ConvertKit). When you subscribe, Kit collects and processes your information on our behalf. Kit's privacy practices are governed by their privacy policy, available at Kit's Privacy Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Newsletter Delivery: To send you our weekly newsletter, Kenzie Notes, and occasional updates about our content, services, or offerings.

Service Delivery: To provide consulting services, workshops, coaching, or community access that you have inquired about or engaged.

Communication: To respond to your inquiries, requests, or feedback, and to provide customer support.

Improvement and Analytics: To understand how our website and services are used through aggregate analytics, identify trends, and improve our content, offerings, and user experience.

Marketing: To send you information about services, workshops, or offerings that may be of interest to you. You can opt out of marketing communications at any time.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

Security and Fraud Prevention: To protect our website, services, and users from fraud, abuse, or security threats.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, including:

• Kit (newsletter hosting and delivery)
• Resend (transactional email delivery for contact forms)
• Plausible (privacy-respecting, cookieless analytics)
• Vercel (website hosting and infrastructure)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

With Your Consent: We may share your information for any other purpose with your explicit consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You have the right to access the personal information we hold about you and request that we correct any inaccuracies.

Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Marketing: You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link at the bottom of any email. You can also opt out of other marketing communications by contacting us directly.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

Object to Processing: You have the right to object to our processing of your personal information for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at hello@kenzienotes.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Newsletter Subscribers: We retain your email address and subscription information for as long as you remain subscribed. If you unsubscribe, we may retain certain information for a limited period to comply with legal obligations or prevent re-subscription errors.

Service Clients: We retain information related to consulting engagements, workshops, or other services for the duration of the engagement and for a reasonable period afterward for business records, legal compliance, and potential future engagement.

Website Visitors: Plausible Analytics retains only aggregate data with no personal information. Standard server logs are retained for a limited period necessary for security and operational purposes.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login credentials confidential.

International Data Transfers

If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

By using our website or services, you consent to the transfer of your information to the United States and other countries. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this policy.

If we make material changes, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: hello@kenzienotes.com
Website: www.kenzienotes.com

Jurisdiction-Specific Rights

For European Union (EU) and United Kingdom (UK) Residents (GDPR)

If you are located in the EU or UK, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing: We process your personal information based on:

• Your consent (e.g., newsletter subscription)
• Performance of a contract (e.g., providing services you've engaged)
• Legitimate interests (e.g., improving our services, marketing)
• Legal obligations (e.g., compliance with laws)

Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Data Protection Officer: If you have questions about our GDPR compliance, you may contact us at hello@kenzienotes.com.

For California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell your personal information. If our practices change, we will update this policy and provide you with the ability to opt out.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at hello@kenzienotes.com. We will verify your identity before processing your request.

Cookies

We use Plausible Analytics, which is completely cookieless — it does not set any cookies or use any tracking technologies. This site uses only essential cookies required for basic website functionality. We do not use advertising cookies, tracking cookies, or third-party cookies for behavioral profiling.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.